Welcome to Awadh Vilas Hotels. We strive to provide you with a pleasant and safe stay. By booking or staying at our hotel, you agree to the following terms and conditions:
1. Booking & Reservation
All bookings are subject to availability.
A valid government-issued ID is required for check-in.
Advance payment may be required to confirm your reservation.
Rates may vary based on season, availability, and promotional offers.
2. Check-In and Check-Out
Check-in time: 12:00 PM
Check-out time: 11:00 AM
Early check-in and late check-out are subject to availability and may incur additional charges.
3. Cancellation and Refund Policy
Free cancellation up to 48 hours before check-in.
Cancellations made within 48 hours of check-in may be subject to a one-night charge.
No-shows will be charged the full booking amount.
4. Guest Conduct
Guests must respect hotel property and staff.
Loud noise, illegal activity, or disruptive behavior will not be tolerated.
The hotel reserves the right to ask guests to leave without refund in case of misconduct.
5. Visitors Policy
Visitors are allowed only during designated hours (10:00 AM – 8:00 PM).
No overnight visitors are permitted without prior approval.
6. Smoking & Alcohol
Smoking is prohibited in non-smoking rooms and common areas.
Consumption of alcohol is permitted in rooms but must not cause disturbance.
7. Pet Policy
Pets are not allowed unless otherwise stated during booking.
8. Liability
The hotel is not responsible for the loss of personal belongings.
Guests are advised to use lockers and safes provided.
Any damage to hotel property caused by guests will be charged accordingly.
9. Child Policy
Children below 6 years stay free with parents using existing bedding.
Extra charges apply for additional bedding or services.
10. Safety and Security
CCTV cameras operate 24/7 in public areas for your safety.
Guests must follow all safety guidelines provided by hotel staff.
11. Use of Hotel Facilities
Facilities such as WiFi, restaurant services, and parking are available as per hotel policy.
The hotel reserves the right to restrict access to facilities under special circumstances.
12. Privacy Policy
Guest data will be handled with confidentiality and used only for reservation and service-related purposes.